Last updated: August 15, 2026
The journey subscription renews automatically until you cancel. You can cancel any time from your account's billing portal, in-app; cancelling stops future renewals but does not refund the current billing period. You keep access through the end of the period you already paid for.
Photos, video, and other one-time unlocks are billed at the moment you choose to use them and are delivered immediately. Because delivery is immediate and instant, these purchases are final and non-refundable once the content has been generated and sent, except where required by law.
If you believe you were charged in error — a duplicate charge, a charge for something you didn't request — contact us at support@neonmeow.com and we'll investigate and correct genuine errors.
Manage or cancel your subscription from the billing portal linked in-app, or email support@neonmeow.com.
See our Terms of Service and Privacy Policy.